Terms and Conditions
General Terms
Glamour Ray is a luxury lighting brand offering a curated selection of products and services. These Terms and Conditions (“Terms”) govern your access and use of our website, including browsing, purchasing, and any other interaction with Glamour Ray.
By using our website, you represent that you are at least 18 years of age or have the legal consent of a guardian to enter into a binding agreement. If you do not agree with these Terms, please refrain from using our website.
Product Information and Availability
We make every effort to display our products as accurately as possible, including product descriptions, dimensions, colors, and pricing. However, due to differences in monitors, colors may vary slightly from those shown.
Product availability is not guaranteed, and we reserve the right to discontinue or limit quantities of any product offered on our site at any time without notice. Prices for products may change without notice.
Orders and Payments
A. Placing an Order
When you place an order with us, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. Glamour Ray reserves the right to refuse or cancel orders for any reason, including inaccuracies or suspected fraudulent activities.
Payment
We accept various payment methods as displayed at checkout. By providing your payment information, you authorize us to charge the total amount to your selected payment method. Payment information is processed securely through third-party providers; Glamour Ray does not store payment details.
Order Confirmation and Shipping
Once an order is placed, you will receive a confirmation email. Shipping times are estimates and may vary. We are not responsible for delays caused by third-party carriers. For international shipments, customers are responsible for any applicable customs duties and taxes.
Returns and Exchanges
Your satisfaction is our priority. We accept returns and exchanges under certain conditions, as outlined below.
A. Return Eligibility
To qualify for a return, items must be unused, in original packaging, and returned within 30 days of receipt. Please contact our customer service team to initiate a return.
B. Non-Returnable Items
Custom-made, personalized, or final sale items are non-returnable unless faulty. Glamour Ray reserves the right to assess the condition of returned products and may refuse refunds for items not meeting our return standards.
C. Refunds
Approved returns will be processed promptly, and refunds will be issued to the original payment method. Please allow up to 14 business days for the refund to appear in your account.
Intellectual Property
All content on this website, including text, images, logos, designs, graphics, and software, is the property of Glamour Ray or its licensors. Use of our website does not grant you any ownership of such content. You may not use, reproduce, distribute, or modify any content without prior written consent from Glamour Ray.
User Conduct
You agree not to use the Glamour Ray website or services to engage in any unlawful activities, violate any applicable laws, infringe upon the rights of others, or compromise the security and functionality of the website. Misuse of the website may result in restricted access and other legal actions.
Disclaimer of Warranties
Our website, products, and services are provided on an “as-is” basis. While we strive for accuracy and quality, Glamour Ray makes no guarantees or representations regarding the completeness, reliability, or suitability of our products or content.
To the fullest extent permitted by law, we disclaim all warranties, expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
In no event shall Glamour Ray, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products. Our maximum liability, if any, shall be limited to the amount paid for the product or service in question.
Third-Party Links
Our website may contain links to third-party sites that are not owned or controlled by Glamour Ray. We are not responsible for the content, privacy policies, or practices of any third-party sites. Accessing these sites is at your own risk.
Indemnification
You agree to indemnify and hold Glamour Ray, its affiliates, officers, employees, and agents harmless from any claims, damages, losses, or expenses, including legal fees, arising out of your use of our website, violation of these Terms, or infringement of any rights of another.
Governing Law and Dispute Resolution
These Terms shall be governed by the laws of [Your Country/State], without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our website shall be resolved through mediation or binding arbitration, unless otherwise required by law.
Changes to Terms and Conditions
We reserve the right to update these Terms at any time. Changes will be posted on this page, and we will indicate the date of the latest update. Your continued use of our website signifies acceptance of any modified Terms.
Contact Us
For questions, comments, or concerns regarding these Terms and Conditions, please contact us:
Email: officialglamourray@gmail.com
Thank you for choosing Glamour Ray. We are committed to providing you with exceptional products and service.